|
We are currently seeking experienced home based agents with a background in customer service, data entry, inbound/outbound telemarketing, sales and client services. Our process is very simple! Once you have applied, been approved and completed our interactive web-based training, you are ready to begin!
Please complete all required fields.* |
| | I verify that I am at least 18 years of age and am not a current independent contractor for Secure Call Management Inc. * |
| Email:* | |
| Password:* |
(Minimum 6 char.) |
| Confirm Password:* | |
| First Name:* | |
| Middle Initial: | |
| Last Name:* | |
| Job Title: | |
| Address 1:* | |
| Address 2: | |
| City:* | |
| State:* | |
| Country:* | |
| Zip Code:* | |
| Home Phone:* |
XXX-XXX-XXXX |
| Cell Phone: | |
| Time Zone:* | |
Have you lived at this address
for MORE than 5 years?* | Yes No |
|
| Please tell us where you lived prior to your current address.* |
| Address 1:* | |
| Address 2: | |
| City:* | |
| State:* | |
| Country:* | |
| Zip Code:* | |
| How long did you live at this address?* | |
|
| Security and Background Check |
| As a part of our background investigation, we are required to ask you about any prior convictions that you may have.
|
| Have you ever been convicted of a felony?* | Yes No |
| Have you ever been convicted of a misdemeanor (minor traffic violations are not considered misdemeanors)?* | Yes No |
| Have you ever been convicted of a crime of breach of trust or fraud?* | Yes No |
| How Did You Hear About Us? |
| Please tell us where you heard about SCM@Home: * |
Another Independent Contractor
SCM or SCM Employee
SCM@Home Website
Web Search
Website Link
Newspaper Ad / Article
Radio Ad / Show
TV Ad / Show
School / College / University
Mail / Postcard
Flyer / Poster
Local Job Service
Other
|
|
| Required Equipment |
| The following equipment is required: |
Computer:
-
A home computer, equivalent to or faster than a 500 MHz Pentium
- DSL or Cable modem
- Internet Explorer 6.0 or higher
- Windows 2000 or higher
- A webcam (for video conferencing training)
Telephone:
- A dedicated telephone line
- A telephone headset
- A fax machine
|
| How often do you use your computer?* | |
| Please rate your computer literacy:* |
Novice
Intermediate
Expert
Guru |
| What do you most often use your computer for?* (i.e. emailing, browsing the Internet, etc.) | |
| Please confirm that you already have, or are willing to purchase the following equipment:* |
| Pentium 500 MHz | Yes No |
| IE (6.0) and a Windows 2000 Operating system or greater | Yes No |
| Dedicated telephone line | Yes No |
| Fax Machine | Yes No |
| Headset | Yes No |
| Webcam | Yes No |
|
| We do not require rather, we recommend that you have a registered business for tax purposes so that you may deduct any business expense. Are you willing to purchase a registered business?* |
| | Yes No |
|
| Education |
|
|
| What is your highest level of education completed?* |
|
|
| Do you speak Spanish? |
|
|
| Can you read and write Spanish? |
|
|
| Work Experience |
|
|
| Have you ever worked in a call center as an independent contractor or employee?* |
|
|
| What types of industries did the call center handle?* |
|
|
| Do you have experience in inbound telemarketing?* |
Yes
No
|
| Do you have experience in outbound telemarketing?* |
Yes
No
|
| How many years of call center related experience do you have? |
None
1-3 years
4-5 years
6-8 years
8-10 years
More than 10 Years
|
| Please check all categories that apply to your call center industry work experience:* |
|
|
|
| Work Schedule |
| I am interested in working:* | Part-time Full-time |
| I am available:* |
Mornings
Afternoons
Evenings
Weekends
Late shift (12 midnight to 7 AM) |
|
| |
| I have read and understand the TERMS AND CONDITIONS of employment with SCM@Home.* |
|
TERMS AND CONDITIONS
SCM@Home hires Independent Contractors to work conveniently and efficiently from their homes. You will be our virtual customer service and contact "center" for small to large businesses encompassing a wide array of industries, products and services. The calls will vary with each client and will range from basic customer service Q & A, to lead generation, up-selling SCM and the clients products and data entry. Our proprietary technology can be easily downloaded to your desktop and will provide you with automated, interactive scripting per client, per call. You won't ever have to worry about what to say in response to any caller and the SCM@Home web training will give you all the necessary tools you require to be a successful home agent!
SCM@Home understands that our agents may not always personally agree with the product marketed or the content in the scripting. Our home agent positions require all agents to process these calls from an objective standpoint. It is not possible to "filter out" certain call types due to personal beliefs or objections.
By submitting this application you agree to the following:
- I verify that all the information set forth in this registration is true, correct, and complete.
- I verify that I'm 18 years of age or older and have proof of my age.
- I understand this is a self-employment opportunity for independent contractors. I will not be an employee of Secure Call Management, nor AM I eligible for employee benefits. I will need to keep my own records and pay my own employment taxes.
- I consent to allowing SCM@Home and its clients to record and/or monitor all telephone calls that I take on behalf of SCM or its client.
- I agree to safeguard according to strict standards of security and confidentiality any information customers share with me as well as all information proprietary to Secure Call Management Inc., including but not limited to training materials, client scripts, SCM's proprietary call center technology and products. I will not use this information for my own purposes nor will I disclose any confidential information to any third party.
|
